Waive is building one of Nigeria’s customer-centric driven delivery brands. Waive has attracted hundreds of merchants in Lagos and Abuja. With several players in the space, it can be hard deciding which platform to use.
We Recently asked Aliyu Kuburat, Administrative Executive at Waive, her experience and what she loves about working with Waive. Below are some questions and her response.
Question1: Tell us about your role and journey so far at waive?
It has been a tremendous journey since I joined Waive over a year ago. We started with onboarding merchants ( Restaurant, Grocery, and Drink stores owners) and we currently have over 200 vendors on Waive. This for me is a success story. I ensure successful day-to-day running operations at Waive.
Question 2: How did you get into the role?
Growing up, I always help my dad draft documents and keep them for when he has a need for them. My role with him also involved being his accountant and being accountable for money in my possession. I watched him lead his department effortlessly. He will say every successful accomplishment comes with a good plan. This has been the foundation of responsibility, management, and proper coordination for me. In my first year as a customer service agent, I really understood more and was groomed in human relations. I further took some courses as well.
And when there was an opening at Waive, I was interviewed for the position and got the job.
Question 3: What Learning & Development (Certifications) programs have you participated in (if any) and how have they supported you at waive?
I have taken a couple of courses on customer service and sales to help improve my knowledge on how to relate appropriately with customers, partners, and how to sell our products. I also took administrative and analysis courses for proper documentation and an effective filing system. It has been a continuous learning and an unlearning curve with Waive.
Question 4: What challenges have you overcome as a woman in a software company?
Though it’s not my first time working at a software company it’s different with Waive. Waive has a unique culture. It is about who can get the job done. It has nothing to do with gender or tribe and this has helped me overcome so many gender challenges with some prospective partners.
Question 5: What do you love most about working at waive, and what do you think is important for potential candidates to know?
I love what I do and my colleagues. The team I work with is wonderful. They make work look like a hobby. I always say working with a team is like a chain flow. When you do your part, everything goes smoothly.
For a potential candidate, I will say discover what you are good at by exploring and never stop learning.